Staying Connected

Your children are anxiously awaiting your letters.   To speed the process, please address the envelopes as follows:

Camper’s Name

Timber Lake Camp

354 Timber Lake Rd

Shandaken, NY 12480

Division: (You will receive this prior to Opening Day)

You may email your child at camp via your your CampInTouch account or the mobile Campanion app. We print out email daily and distribute them with the regular mail. E-mails received before 9:00 am will be distributed with the same day’s mail. Campers are not allowed to send email.  Please remember that campers love receiving “regular mail” too!

Through your CampInTouch Account, you may designate additional family members and friends the ability to email your children.  Click on “Guest Accounts” to set this up.

All campers will be allowed to make four phone calls to their parents. Each camper may make only ONE call on their assigned night (unless parents do not live together).  Make sure both parents are home at that time.

Campers who have birthdays during the summer may also call home on that day; however, we cannot allow for extra calls for a parent or sibling birthday.

Phone calls will be scheduled by DIVISION in order to facilitate our campers’ program and leagues. Calls will be made between 6:15 PM and 8:30 PM. You will be notified prior to the summer of your campers pre-scheduled calling dates. Sunday morning calls for our 1st Year Teens will begin immediately after breakfast, starting at 9:00 AM. 2nd Year Teens have Open Calling after one week of camp at designated times.

If the day of the week we’ve assigned is not a convenient time for you, you may make a permanent change to a different night.

If you must change your phone call night for a particular week, we will accommodate the request only once during the summer.

We cannot accommodate a specific time for your child to call unless you are on vacation, in which case we will arrange for you to call in to our office at a specific time. If you are going to be away, it is important that you provide us with your trip itinerary.

TLC has a NO PACKAGE policy.

If your child lost or forgot an ESSENTIAL ITEM, you must email [email protected] to request approval to send the item.

A member of our Office Team will reply to the request and notify you via email if the package is approved.

Please don’t send essential packages without first receiving written approval. Approved items will be opened and inspected to ensure only the approved item has been sent.

Unapproved packages will be stored and available for pick-up on Visiting Day or placed in your child’s duffle at the end of the summer.

Flat envelopes with magazines and reading materials are also not permitted. Please send all reading materials with your child when they come to camp.

Please make relatives aware of this policy so that they are not disappointed to hear that the camper did not receive the package.

We do make exceptions for campers with birthdays during camp, and they are permitted to receive 1 birthday package, as long as food and gum are not included.

We know that Birthdays are VERY important to you and your child and they’re equally important to us!  We want to make it as HUGE as possible for the birthday boy or girl.

If your child has a birthday while at camp…

• The entire camp will sing to them at dinner!
• They will receive a special event (e.g. an in bunk movie party at bed time with their bunk or a pizza party!)
• They will get a personalized cake to share with their friends!
• They will have a phone call with you. We just ask that you schedule the time in advance similar to regular phone calls.
• They are allowed to receive a Birthday Package (please no food, candy or bunk gifts).  Please write “Birthday Package” on it and we will hold it in the office until we deliver it on your camper’s birthday!